Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.

Personal Information

• Name and email address
• Billing information
• Communication preferences
• Support inquiries and correspondence

Usage Information

• Plugin usage statistics
• AI query frequency and types
• Session duration and frequency
• Technical performance data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new features and services

3. Audio Data Privacy

Your audio data privacy is our top priority. MixingGPT processes audio data in real-time for AI analysis but does not store your audio files on our servers. All audio processing happens in memory and is immediately discarded after analysis.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using industry-standard protocols.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will delete your personal information when you request account deletion, subject to legal obligations to retain certain information.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and personal information
• Export your data
• Opt out of marketing communications

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.